Bank of Georgia Wins The Banker Award
International publication, The Banker named Bank of Georgia as a winner of Bank of the Year Awards 2020. The award was given in the category of the best bank in a country. World-leading banks were rated by strategic improvements and service quality.
"The winner of the 2020 Georgia country award, Bank of Georgia, has enjoyed successive years of mostly double-digit growth in recent times. This is, in part, a product of the bank’s innovative suite of customer-centric products and service offerings, as well as its strong support of Georgia’s dynamic business community.
As Georgia looks to position itself as a regional start-up hub, the Bank of Georgia partnered in February 2020 with the country’s innovation and technology agency, as well as international accelerator 500 Startups, to launch the country’s first international accelerator programme. Bank of Georgia’s co-operation on this project is expected to strengthen the country’s dynamic micro, small and medium-sized enterprise (MSME) ecosystem.
Bank of Georgia has taken notable steps to improve its payments offerings for customers. This includes the launch of Apple Pay in 2019, which also permits customers to withdraw cash using their Apple Wallets. In addition, the bank has partnered with Visa to offer payments on Tbilisi’s subway system using facial recognition technology. Customers can also make withdrawals from Bank of Georgia ATMs using the same technology.
Meanwhile, the lender’s response to the Covid-19 pandemic has also been commendable. “Bank of Georgia has demonstrated resilience amid a tough operating environment this year. We’ve focused our efforts on ensuring operational continuity, ample liquidity and strength of capital, while implementing extensive safety measures in our branches. [Our branches] remained open during lockdown, shifting back office employees to work remotely, and [are] supporting our customers and communities, including helping MSMEs with digital transformation and offering three-month payment holidays to our retail customers during lockdown,” says Archil Gache-chiladze, CEO of Bank of Georgia.", The Banker reads.
"We are happy for recognition and receiving this award. I would like to give my thanks to The Banker. First of all, we had the merit of having a victory due to our every employer's tireless work. We offer our customers efficient and best service every day, therefore, we promote the country to be better. Also, we thank our customers, who choose us and gives us motivation to not stop and despite challenges arisen in 2020, continue implementing service of high-quality.", declared general director of Bank of Georgia, Archil Gachechiladze.