Nino Beridze to Head the Liberty Customer Experience

Nino Beridze became the Head of Customer Experience, which means that from now on, her main activity will be to take care of the happiness of Liberty employees and customers and create the best experience for them.

Nino Beridze: The direction of customer experience in "Liberty" is being formed now. It is a great challenge for me to participate with the new team in the transformation process and to ensure the satisfaction and happiness of the bank staff and customers of this scale. Most importantly, the customer is the center of Liberty's long-term strategy, and I hope that the fundamental changes we will make to improve the customer experience will be present very soon," Nino Beridze explained.

We would like to remind you that Nino Beridze has been holding the position of Head of Customer Experience at FINCA Bank for 7 years. Earlier, she was an analyst and project manager at ACT.