From 16th of March, tax service provides will registers according to the new rule by the order of President of Georgian National Bank. Georgian National Bank spreads information about it.
On the one hand, a new regulation sets new approaches in sense of protecting customers’ right; on the other hand, it defines providers’ registration and legal frame of the regulation.
With the aim of protecting customers’ rights, certain regulations have been set towards providers about the rules of accepting customers’ claims and time frame of their consideration. More precisely, 7 days have been set as a deadline for providers to reply and take an action about customers claim.
Setting tax service providers’ registration and regulation rule has been one more step in sense of considering responsibilities which the EU association agreement includes. In this rule, financial sector evaluation program (FSAP) recommendations are included as well.